Jacqueline Paterson

Jacqueline specialises in property damage, public and product liability and personal injury. She has more than 15 years’ experience in property damage claims, with expertise in both recovery and defence of complex matters, including those involving inevitable accidents, the Insurance Contacts Act, credit hire, recovery agents, and indemnity disputes.

Jacqueline has experience handling claims across all Victorian jurisdictions, from VCAT through to the Supreme Court. She also has litigated matters in Western Australia, South Australia, New South Wales, and the Northern Territory.

Jacqueline has completed a secondment with a large Australian insurer, where she gained valuable insight into the day-to-day operations of insurers and their practical needs. This experience informs her approach to proactively managing claims and delivering clear, commercially relevant advice to her clients.

'I enjoy the variety that working in insurance law provides from the legal complexities and advice, to working with a diverse range of clients including self-insureds, insurers, and their customers.'

Jacqueline takes a pragmatic and commercially focused approach to her work, drawing on her strong attention to detail and well-developed negotiation skills to achieve practical outcomes for clients. She is experienced in advocating for clients at all stages of a claim, including in pre-litigation strategy and at pre-hearing settlement conferences.