Ambulance ramping is anecdotally defined as the situation where patients who are brought to the Emergency Department (ED) by ambulance, experience delays in being admitted to the ED.
Ramping has been an ongoing and increasing problem for health care providers in Australia in recent times. These delays increase the risk of adverse outcomes for patients, and place paramedics and emergency medical staff under significant pressure. Ramping gives rise to potential clinical and workplace claims and reputational damage.
So, who bears the ultimate legal responsibility when things go wrong when patients are delayed in their admission to ED? And how might you reduce your exposure to civil claims and complaints when ramping becomes unavoidable?
Join us at the first FTC session for 2023 where BN’s Rob Samut will discuss all of this and more!